Frequently Asked Questions
How much is delivery?
A flat rate of £3.70 for UK shipping, overseas may vary but average around £7-10. Orders are despatched within 1-3 days. If you request a proof please note this may delay despatch untill we get confirmation.
Can I return my item if I dont like it?
Personalised items or made-to-measure blinds are non-returnable. We cannot be held accountable for mispellings, please ensure your personalisation is correct and includes apostrophes and extra words like BAR on the bar runners.
How will my own logo or photograph look?
It all depends on your original. Obviously professional or stock photography photos will look best but if you have taken the photo yourself, you need to seed us the original, high resolution photo from you camera or phone. Ideally it should be at least 1.5mb or 1500 pixels.
We also ask that the rights of any image you submit to be printed must be your own or have the permission of the respective owner to use for such purposes.
If it is your company logo, please send a large jpg, pdf or tiff, NOT a phone screenshot as this will not print very good quality.
How do I pay?
All online transactions are handled through our payment processing provider, Stripe which accepts Apple pay, credit/debit cards and Klarna. We do not store or retain your credit card details ourselves. We accept cheques and BACS payments, and card payments over the telephone. Payment is required before any goods are despatched.
IF YOU HAVE PLACED AN ORDER AND NOT RECEIVED AN ORDER CONFIRMATION, PLEASE CHECK YOUR SPAM/JUNK FOLDER.
FAQ’s – Printed Photo Roller Blinds
We try to make our website as simple to use as possible, if there’s something you’d like to know or need some help with ordering, please browse through our frequently asked questions below.
If you still can’t find the answer then please email info@artylicious.co.uk
How do I measure for my blind?
2. For an EXACT blind size outside recess, measure the width of the window and allow an extra 5cm either side, to help block out light. Alternatively, if the window has wide mouldings, you can measure so that the blind will be flush with the edges.PLEASE CHECK YOUR MEASUREMENTS!! Printed blinds are made to measure for you and cannot be returned and resold.
What pictures can I have on my roller blind?
Any on our website, or you can have your own photograph or logo printed on a blind. You can have any background colour too as we print onto white material. (The reverse will be white)I can’t find the picture I want?
We have other sources of finding images for you if you want something thats not on our site, just give us a call or email is and we’ll try and find it for you. Alternatively you can buy your own image from an online stock photography website such as www.istockphoto.com.
What size blind can I have?
Our online calculator quotes up to 2.5m, but we can give prices for larger blinds on request.
Can you print double sided?
No unfortunately not, the reverse will be white.What other options are there?
As mentioned above we can produce panel blinds for large windows or french doors.
Fo Roller Blinds other options are available such as different finishes on the fittings such as chrome or bronze. The blinds themselves can be printed on blackout PVC for an extra cost, and can also be spring loaded or motorised.
What is the difference between an ‘inside recess’ and ‘fabric width’?
A ‘recess’ measurement is the one you will need to take when you would like the roller blind to fit and hang INSIDE the window recess.
A fabric width measurement is the one you will need to take when you would like the roller blind to fit and hang OUTSIDE the window recess or flush with your wall.
Will the blinds be delivered with all the fittings and fitting instructions I need?
Yes. Our roller blinds are straightforward and easy to fit. Your roller blind will be made to measure to your exact specification, and supplied ready to fit with all mechanisms and fitting instructions. (Screws and plugs not included as it depends on where you are fitting them as to the size and style of screws)
What material is used to make my roller blind?
Our standard dim out blinds are made out of a canvas material which is wipeable, fire retardent and crease resistant. Blackout blinds are on a thicker blackout PVC backed.
How will my chosen image look on a roller blind?
If required, we will email you a proof of your chosen photo or image as it will appear on your roller blind.
Please bear in mind that some images will be more suited to portrait-shaped windows, and some to landscape-shaped windows, however we will do our best to crop the image suitably or extend the background. We can also change the colour of your picture or make it black and white.
We have made every effort to make the colours and finishes on screen as close as possible to the colours and finishes of the products you’ll use. However, we cannot guarantee an exact match in colours all monitor settings and screens vary. A larger sample can be emailed for closer inspection if required.
My roller blind chain keeps breaking?
Many of our roller blinds are fitted with a breakaway chain connector, these may look like they are broken once they come apart from each other. However, you can simply clip the chain back together in order to restore the chain. The chains are built this way, to prevent the risk of strangulation, by breaking under pressure.
Are the blinds Child Safe?
Child safety is very important to us. Our roller blinds can be supplied with a chain option however they must have a breakaway device or alternatively the chain must be attached to the wall with a chain safety tidy AND be a minimum of 150cm from the floor.